Browser Extension Functionality Issues

Incident Report for Uniqkey

Monitoring

The incident affecting backend functionality has been resolved.

Root cause: Hosting provider issue with IONOS.

All systems are now operational. We are monitoring the situation to ensure continued stability. We apologize for any inconvenience caused.
Posted May 05, 2026 - 12:02 CEST

Update

We are continuing to work on a fix for this issue.
Posted May 05, 2026 - 11:59 CEST

Identified

We are currently experiencing technical issues affecting the functionality of our backend services.

The root cause has been identified as an ongoing incident with our hosting provider, IONOS, which is impacting service availability.

We sincerely apologize for the inconvenience this may cause and appreciate your patience while the issue is being resolved. We are closely monitoring the situation and will restore full functionality as soon as our provider resolves the incident.

Thank you for your continued trust in Uniqkey.
Posted May 05, 2026 - 11:59 CEST
This incident affects: API (Desktop API, Administration API, Extension API, Mobile API, Web API, Partner API, SCIM Service API).